Terms of Service

Welcome to ElmorLiving. These Terms of Service ("Terms") govern your use of the ElmorLiving website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing and using the ElmorLiving website (www.elmorliving.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookies Policy. These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Use of the Website

• Eligibility: You must be at least 18 years old to use our website and services. By using this website, you represent and warrant that you are at least 18 years old.
• Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
• Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. Prohibited activities include, but are not limited to, transmitting any material that is defamatory, offensive, or otherwise objectionable, or engaging in any form of harassment.
• Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

3. Products and Services

• Product Descriptions: ElmorLiving strives to be as accurate as possible in the descriptions of products and services. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Natural variations in wood grain, color, and finish are inherent to our products and are not considered defects.
• Pricing: All prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
• Availability: All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
• Custom Orders: Custom-made items are subject to specific terms and conditions, including design approval, payment schedules, and lead times, which will be communicated and agreed upon during the order process. Custom orders are non-cancellable and non-refundable once production has commenced, unless otherwise specified in writing.

4. Orders and Payment

• Order Confirmation: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order.
• Payment: We accept various forms of payment as indicated on our website. You agree to pay all charges incurred by you or on your behalf through the website at the prices in effect when such charges are incurred.
• Cancellations: Orders may be cancelled within a specified period (e.g., 24 hours) after placement, provided production has not begun. Custom orders have specific cancellation policies as outlined in their individual agreements.

5. Shipping and Delivery

ElmorLiving offers various shipping and delivery options. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. Risk of loss and title for items purchased from ElmorLiving pass to you upon our delivery to the carrier. For more details on shipping, delivery, and our White-Glove service, please refer to our dedicated shipping information page or contact customer support.

6. Returns and Refunds

Our return and refund policy is detailed on a separate page. Generally, ready-to-ship items may be returned within a specified period (e.g., 14 days) subject to certain conditions and restocking fees. Custom-made items are typically non-returnable and non-refundable unless there is a manufacturing defect or damage incurred during delivery. Please review our Returns Policy for full details.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ElmorLiving or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of ElmorLiving, with copyright authorship for this collection by ElmorLiving, and protected by international copyright laws. The ElmorLiving name, logo, and other related marks are trademarks of ElmorLiving. You may not use these trademarks without our prior written permission.

8. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk.

In no case shall ElmorLiving, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

9. Indemnification

You agree to indemnify, defend and hold harmless ElmorLiving and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be resolved exclusively in the courts located in Delhi, India.

11. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

13. Contact Information

Questions about the Terms of Service should be sent to us at:

• By Email: terms@elmorliving.com
• By Mail: ElmorLiving, Ground Floor, Block B, Indus Valley Lane, Okhla Phase I, New Delhi, Delhi 110020, India
• By Phone: +91 98765 43210